1. Data Controller

• VitaClair SAS is the data controller for personal data collected through this website. Contact: [email protected]

Identification: VITACLAIR — Simplified joint-stock company (single shareholder)

Registered office: 58 rue de Monceau CS 48756 75380 Paris CEDEX 08 — Trade register: 944 464 270 R.C.S. Paris — EU VAT: FR27944464270

2. Data we collect

• Identification and contact details (name, company, job title, email, phone) when you contact us.

• Content of your message (B2B request, business information).

• Minimal technical data (server logs) required for website security and operation.

3. Purposes

• To respond to your B2B requests (quotes, product information, partnerships).

• To manage the business relationship and follow up communications.

• To secure the website and prevent fraud/abuse.

4. Legal basis

• Our legitimate interests to answer B2B requests and keep the website secure.

• Pre‑contractual steps when you request a quote or proposal.

5. Recipients

• VitaClair internal teams (sales / support).

• Strictly necessary technical providers (hosting, email tools) acting as processors.

6. International transfers

• Hosting may involve processing in the United Kingdom. The UK is currently covered by an EU adequacy decision.

Hosting provider: Fasthosts Internet Ltd. — 2 Cathedral Walk, The Forum, Gloucester, GL1 1AU, United Kingdom.

• If providers or locations change, we will implement appropriate safeguards (e.g., Standard Contractual Clauses) where required.

7. Retention

• Contact requests: for the time needed to handle your request, plus a reasonable archive period.

• B2B prospects: up to 3 years from the last active contact.

• Technical logs: short period strictly necessary for security (typically a few weeks).

8. Your rights

• You have rights of access, rectification, erasure, objection, restriction and portability (where applicable).

• To exercise your rights: [email protected] We may request proof of identity when necessary.

9. Security

• We implement appropriate technical and organizational measures to protect your data (access control, backups, secured access).

10. Cookies

• Our website does not use advertising cookies or analytics/audience measurement cookies.

• Strictly necessary technical cookies may be used to operate the site (e.g., security, session, load balancing).

• You can configure your browser to block cookies; some website features may be limited.

11. Complaints

• If necessary, you may lodge a complaint with the competent supervisory authority (CNIL).

12. Updates to this policy

• We may update this policy. Last update: 25/02/2026.